Customers of Diamond bank, Ibrahim Taiwo branch, Ilorin, Kwara State have lamented what they described as slow services rendered at the financial institution.
Our reporter who was at the bank on Wednesday observed that the banking hall was filled to capacity with customers who were there to carry out transaction.
It was also observed that the bank does not admit deposit slips which slowed down the processes.
According to the bank’s policy, customers are expected to provide information verbally at the counter. The aged and the unlettered customers who were not accustomed to the policy contributed to the delay in the process.
The customers were seen grumbling as the delay persisted.