Ahead of the 2019 umrah and hajj, the Kwara State Muslim Pilgrims Welfare Board has urged the National Association of Nigeria Travel Agencies (NANTA) to work towards elimination of fake agents in the sector.
The Executive Secretary of the board, Alhaji Tunde Jimoh gave the charge during a courtesy visit by the newly inaugurated executives of the state branch of the association to his office in Ilorin on Wednesday.
He decried the fraudulent activities of fake agents, stressing the need for the association to take urgent steps to eliminate quackery in the industry.
Jimoh, however, assured the association of partnership of the board towards ensuring hitch-free hajj operations in the state annually.
“I want to assure you that the welfare board will collaborate with you on smooth hajj operations in the state.
“As one of the five pillars of Islam, our people travel for hajj and umrah yearly to fulfill their obligations due to their love for Allah. Therefore, paramount attention must be accorded to this exercise.
” We’ll always partner with you when necessary but you need to eliminate the issue of fake agents as it is common all over in the country,” he added.
The executive secretary advised the association to make available list of all registered members to stakeholders in the state for authenticity.
Responding, the state Coordinator of NANTA, Mr. Abiodun James Olawale promised that the state NANTA would adhere to guidelines of the operations.
He said, “We, the members of the association will adhere to the guidelines of the operations given by the board inline with the International Air Travel Agents (IATA) codes of conduct.”
The coordinator assured that the association would collaborate with security agents to eliminate quackery and fake agents in order to restore the trust air travellers have in NANTA.
He noted: “We have a new branded identification card with Nigeria Civil Authority (NCAA) authentication and NANTA certification as basic item of recognition by customers and stakeholders.”