Togolese airline destroys motorised wheelchair of Nigerian passenger, abandoned her at airport

A Togolese airline, Asky Airlines has been accused by Nigerian
passenger, Blessing Ocheido of destroying her motorised wheelchair and
abandoning her at the airport.
According to SaharaReporters, the whole drama started on August 15,
2019 when she flew Asky from Abidjan, Ivory Coast, to Abuja and on
landing at Nnamdi Azikwe Airport, she discovered that her wheelchair’s
hand control had been shattered beyond repair.
She lamented that the non-repair of her motorised wheelchair by the
airline had made her to miss her flight on a few occasions, the last
one being a travel to Addis Ababa with Ethiopian Airlines on October
26, 2019.
She was said to have drawn attention of the airline’s station manager
at the Abuja airport to the destruction of her wheelchair and after
much argument, the airline through the station manager, agreed to fix
it for her.
She however, revealed that up till date, despite her efforts to ensure
repair, the airline was yet to fulfill its promise.
She explained further that on September 13, 2019, a staff of the
carrier brought the hand control of the wheelchair to her, claiming
that it had been fixed.
But on close observation, she discovered that rather than fix the
equipment, the airline only wrapped a paper tape around the shattered
hand control.
She added, “I was shocked but still took my time to explain to him how
what they had done was a great insult as well useless.
“Since then, Asky Airlines has done nothing about it. I kept telling
them I travel often and I need my wheelchair as a matter of necessity
and they promised to fix it but didn’t call again.
“Eventually, they told me to find someone to fix it and they will pay.
A friend of mine reached out to the person who fixes her own
wheelchair and he said the hand control was beyond repair and that he
has to get a new one.
“I immediately forwarded the invoice to Asky on October 16, 2019 and
told them I had another trip coming up in about two weeks. They didn’t
respond again.”
Ocheido called on well-meaning Nigerians to assist her with her fight
against Asky Airlines, which she said had exhibited arrogance since
the issue began in August.
Accoding to the online medium  during a visit to Asky office at Abuja
airport, the staff on duty referred is reporter to the airport
manager, who  was later claimed was out of the office.

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