Banking & Finance

E-Banking: First Bank records low customers in banking hall

 

There is no doubt that online banking is fast  taking centre stage of transactions in the banking sector in Nigeria, today.
A visit to  First Bank PLC, Sawmill branch,  Ilorin, Kwara State, on Wednesday,  by  Pilot Business, showed that the banking hall recorded low number of customers.
Only three customers were seen on queue carrying out transactions in the banking hall  on Wednesday around 11:23am
It was observed that  most of the cashiers had little to do at the time of visit.
When our reporter queried a Customer Care Officer over the development, the staff attributed it to online transactions, explaining that it has helped decongest the banking hall of banks.

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